Thursday, May 6, 2010

Responsibilities and Achievements

July, 2005-Feb, 2008the flat iron shop for usthe flat iron shop for us

STMicroelectronics Customer Service for key account( Changhong/ Huawei)
Customer service (Key custom made prom dressesctms on hand-Huawei, Alcaltel, Sonyerisson and so on)
Main responsibilities:1, Manage and lead Customer Program (VMI, JIT and so on) negotiation and implementation with internal and external customers, achieve Service Program performance2, Drive Europeancheap wedding dresses cheap evening dresses Businesscheap wedding dresses cheap evening dresses Unit and Asia Pacific factory to secure supply support to key accounts, especially when ‘allocation’ happens3, Understand overall manufacturing strategy, supply bottlenecks and their impact on customers, own supply escalations, resolution and communication4, Understand and recommend service options based on customer/ST strategy
5,Improve order coverage to RFP and order entry to lead time6,Ensure compliance to SOP, PA, SOX, customer audits
7, Address customer scorecards and metrics8, Develop and own service strategy for customers
9, Understand customer’s supply chain and identify continuous improvement opportunities
10, Represent ST Supply Chain Operations in customer meetings and internal meetings
11, Collaborate with different teams, such as sales, marketing, plant, product division and logistics teams
12, Manage customer satisfaction improvement program to strengthen customer loyalty13, Plan and control inventory of customer program, settle the liability issues of aging stock.14, Drive forecast accuracy, forecast collaboraion and influence Sales Demand Signals
15, QuotationEventCoordinate and organize important shows, such as global sales convention, CHINA CENTRAL BROADCAST NETWORK event custom made prom dresseshttp://forum.boserauto.de
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